Last updated: August 26, 2026
When you book wilderness expeditions through valley-leap.com, we collect personal information necessary for service delivery and safety management.
We collect your name, email address, and expedition preferences when you submit booking requests. This information enables us to coordinate logistics, communicate pre-departure details, and manage group composition for optimal expedition experiences.
Our website collects standard technical data including IP addresses, browser types, and navigation patterns. This information helps us understand how visitors interact with our site and identify technical issues that may affect user experience.
Personal data collected through valley-leap.com serves specific operational purposes related to wilderness expedition coordination.
We use contact information to send pre-departure briefings, equipment lists, weather updates, and logistical details essential for safe expedition participation. Group composition data helps us match participants with appropriate difficulty levels and guide assignments.
Emergency contact information and health considerations you provide remain accessible to expedition guides for participant safety during backcountry activities. This information is treated with strict confidentiality and accessed only when necessary for safety purposes.
We may send expedition-related updates, booking confirmations, and operational information to email addresses provided during reservation. We do not use customer contact information for marketing purposes unrelated to booked services.
Valley-leap does not sell, trade, or rent personal information to third parties. Limited information sharing occurs only in specific operational contexts.
Expedition guides receive participant names, contact information, and relevant safety considerations to properly lead wilderness activities. Guides are bound by confidentiality requirements regarding participant information.
We may disclose information when required by Canadian law, court order, or government regulation. Such disclosure occurs only to the extent legally mandated.
We retain booking information for three years following expedition completion to maintain operational records and respond to any post-expedition inquiries. After this period, personal data is securely deleted from our systems unless legal requirements mandate longer retention.
You have the right to access personal information we hold about you, request corrections to inaccurate data, and request deletion of your information outside legally mandated retention periods. Contact us at [email protected] to exercise these rights.
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, or destruction. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Our website uses cookies to maintain session state and remember user preferences. See our separate Cookies Policy for detailed information about cookie usage and management options.
We may update this privacy policy to reflect operational changes or legal requirements. Material changes will be posted on this page with an updated revision date. Continued use of valley-leap.com following policy updates constitutes acceptance of modified terms.
Questions about this privacy policy or our data practices should be directed to [email protected].